Do you have any questions or comments about Kokka Fabrics? We would love to hear from you! Fill out the contact form below and we will be in touch as soon as possible. For inquiries regarding orders, please tell us your order number in your message. Our customer support team operates from 9am to 6pm (Japan Standard Time), Monday to Friday. Our warehouse staff fulfills orders from Monday to Thursday.

Please allow up to three business days for a reply. If you haven't heard from us in that timeframe, feel free to send us another message.

We encourage you to read our Shipping Policy and Refund Policy before sending us an email. For inquiries about wholesale and distribution, please contact Kokka USA, Inc. here.

Note: Sample orders can take up to 10 days to ship out.