Shipping policy
We ship from our warehouse in Torrance, California.
Free Shipping
We offer free domestic US shipping on orders over $100.
We do not offer free shipping to Canada.
Shipping Area Coverage
Shipping is limited to the United States and Canada.
Shipping Schedule
Orders will normally ship within 3-5 business days and occasionally up to 14 days with large sales or holiday shipping schedules, including Black Friday. Please note that we do not offer priority delivery and we do not fast track any orders for any reason.
Shipping Rates
United States of America
- Purchase Amount $0.00-$99.90: $8.00 (Flat Rate)
- Purchase amount over $100.00: Free Shipping
Canada
- Economy International: $60.55 (Flat Rate)
- We do not offer free shipping to Canada.
Custom Duties, Taxes, and Import Fees
For international deliveries, any duties, taxes, and import charges are the responsibility of the importer (purchaser) and may be charged to you upon delivery.
Refunds, Returns, and Exchanges
Please refer to our Refund Policy for details.
Shipping Issues
For any inquiries about your package’s delivery status after it has left our warehouse, please contact your local post office first for assistance.
If your package has been significantly delayed or if you have concerns about its status, please reach out to us. We will work with the carrier to help locate your package.
Please note that Kokka Fabrics is not responsible for packages that are lost or stolen after delivery.
Contact
If you have any further questions, please don't hesitate to contact us at info@kokkafabrics.com