Have a question or comment about Kokka Fabrics?

We’re happy to help! Please fill out the form below. For order-related inquiries, please include your order number.

Our customer service team will reply within 3 business days. Support is based in Japan, so replies may be delayed during holidays.

Before contacting us, please check our FAQ, Shipping Policy, and Refund Policy. For wholesale inquiries, contact Kokka USA, Inc..

Please note:

• Sample orders may take up to 10 days to ship.
• For shipping issues after dispatch, please contact your local post office for further assistance.
• First-time purchase coupon emails may land in your spam folder.
• Our Torrance location is not open to the public.
• Extra fabric in your order is a free gift—enjoy! These fabrics are from our archives and have been discontinued.